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The Internet: Turning Lemons into Lemonade
Used car dealers get a bad rap. Sure, they have enshrined themselves in our society by their cheesy commercials, their sometimes sleazy business deals and, not to mince words, the often shoddy cars they offer for sale. But really, that’s not the fault of the car dealers — it’s human nature. A quirk of behavioral…
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In an Automated World, Human Connections Can Still Thrive
By Brad Keywell and Adam Waytz, Associate Professor at Kellogg School of Management at Northwestern University.